User Experience Audit
Instead of guessing blindly what might be causing your project to fail, check it out with professionals! User Experience audit simply lets you improve the KPIs of your existing projects.
Increase conversions rate
Gain loyal customers
Identify the best and the least performing features
What is UX audit for?
During the audit, our researchers learn what the problem of a given project is. What can be troublesome? For example, registering an account in the application, payments or using support.
Recognising the problem is the first step to improving KPIs.
What can be audited?
- Digital portals
- Digital products and services
How do we conduct UX audit?
We conduct audit with two experts
Thanks to this, you get the results faster and they are of high quality
We follow your users to acquire knowledge
For instance, we check forums or stores with mobile applications
We check your product with users
Five users are already enough to find 80% of errors
We operate strategically
We work in accordance with the best methodologies
We discuss the results with you
You will receive a comprehensive feedback along with recommendations
What will you receive after the audit?
Each audit is different, but most often our clients get from us data and conclusions as presentations, films, customer journeys, emotion graphs and executive summaries. The next steps are consultation or further cooperation aimed at application/system improvement.
Do any of these issues relate to your project?
- conversions are low
- retention is low
- only some features work but not the ones you would like
- some metrics are collected but not the ones which give you valuable insights
- users submit issues but you do not know how to help them
If yes, drop us a line! We will help you discover how to refine your digital product and win your users hearts.