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Create premium-class
experiences and services

Looking for new ways to boost sales or improve in-house processes? Our Product & Service Design experts know all about value defining and how to spread it onto software products.

Solve your business challenges with Product Service Design

// Validate if your idea or product fulfills user needs

// Check what to improve in a solution to sell more

// Design your product to be (more) user-friendly

// Better understanding of who the end-user of your product really is

// Ensure better usability of your products and services

Product and service phases


Defining product vision and strategy


Research & User Analysis


Ideation workshops (check it here!)




Testing and Product Validation


MVP development or iterations

Business outputs & outcomes of product & service design

Research & User Analysis

Outputs: data sets, personas, empathy maps, design suggestions, solution comparisons, benchmarking canvas

Outcomes: better understanding of stakeholders and the market to inform design decisions based on facts, not hunches

Ideation workshops

Outputs: solution Sketches, Business Model Canvas, scenarios, storyboards & more.

Outcomes: multiple creative ideas generated to address business and market needs, and the best of them chosen to be turned into the design

Design phase & prototyping

Outputs: user flows shown with clickable mockups, simple landing pages, wizard-of-Oz versions of the service and other types of prototypes

Outcomes: smart and agile prototypes enable fast validation of the product idea by the target users or customers

Validation & iteration phases

Outputs: smart and agile prototypes enable fast validation of the product idea by the target users or customers

Outcomes: the product or service closer to market needs, mitigated risk of product failure and clearer view of what should be done next

How can we help you?
Release the power of your ideas, products and services at design workshops!

Real-life success stories.
Benefits of working with us!

#healthcare #transport

1-day workshop was enough to spot unmet user needs. 

During a 1-day workshop we discovered what the users really wanted and how the client could earn more money.

#ux research #interviews

3 groundbreaking interviews. Instead of a mobile app, the users preferred a web app.

Prototyping and ethnographic interviews will save weeks of development. 

#roi #ux benefits

What is the ROI of UX design? 5 unobvious business benefits

It is time to consider the most common questions concerning UX design: why should we spend money on it? 

Meet the designers who will navigate you to success

Anna Kamieniak

UX Team Leader

Tutor at the Academy of Fine Arts in Katowice. Teaches digital and interactive disciplines: RWD, prototyping, and validates with real users.Conducts research projects and workshops for PayBack, Publio, ABAX, Utelier and more. +10 years of experience.

Katarzyna Leśniok

Product Designer

Crafts beautiful and intuitive visuals. Worked for POLIN Museu, NOSPR, Silesian Muzeum, Warsaw University, and more.

Natalia Pięta

Service & Product Designer

Conducts complex research and development projects for clients who require deep understanding of tracking technologies. Specialises in IoT solutions.

Any questions about workshops?

Interested in other services by

Research & Product Validation

We can test your product and validate your idea against market needs.

Software Development Services

We deliver agile team and develop great custom software.


System integration services

We connect systems, devices & more by buildind and using API, EDI and RPA.

Contact us!

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